If you’re planning to use off-base lodging for reimbursable temporary lodging, you’re going to want a Certificate of Non-Availability (CNA) to make sure that you get as much reimbursement as possible.
What is Temporary Lodging?
During a Permanent Change of Station (PCS) move, military members are (almost always) authorized some sort of temporary lodging. If the temporary lodging is inside the United States, it is covered under an allowance called Temporary Lodging Expense. If outside the United States, it is covered under an allowance called Temporary Lodging Allowance. If you are moving to or from another country, you might get both TLE and TLA during the same move. Confusing, right?
Where Do You Stay for Temporary Lodging?
It is intended that temporary lodging will be taken at some sort of military lodging, whether it be a Navy Lodge or an Air Force Inn, or whatever is available in your area. However, military lodging can’t always accommodate everyone. When military lodging doesn’t have room for you, they issue a Certificate of Non-Availability so that you can be reimbursed as much as possible for the lodging you find off base (within the guidelines, of course.)
What Is A Certificate of Non-Availability?
A CNA is a document from military lodging that they are unable to accommodate you on the dates you require. To get one, you call the lodging and try to make a reservation. When they say no, ask for a CNA confirmation number. You’ll need this later.
What Happens Once You Have A CNA?
Once you have your CNA, you can make plans to stay at whatever lodging works best for your family. Keep in mind that you will only be reimbursed up to the maximum amount permitted for your family size and structure, capped by a daily limit if in the US.
For many military families, including mine, getting a CNA is like a golden ticket to choosing lodging that best meets the family’s needs. With a CNA, you can have more flexibility to pick a more convenient location, or get a single unit that can hold your whole family. Many families like to stay in hotels that offer free breakfast, and some places even offer free dinner-type happy hours several nights a week. During our last PCS, our CNA meant that we were able to stay in a beautiful resort during our last few days of sun.
On the other hand, the convenience of on-base lodging can be amazing, especially during a challenging move. During our move to Italy a few years back, we were in the Navy Lodge and friends were in a hotel out in town. Their days were so stressful. They had to use the hotel’s shuttle to schlep the entire family to base each morning and then kill time between appointments until it was time to schlep back each night. I very much appreciated that our kids could go to the playground or stay in the room while we dealt with housing and obtaining vehicles and transportation management issues.
While there is no way to guarantee that you’ll get a CNA, just as there is no way to guarantee that you’ll be able to get a room at the base lodging, there are a few ways to increase your chances of either option. If you’re hoping for base lodging, make your reservations early. If you are not exactly sure of your dates, go ahead and make the reservation for the entire time you suspect you might need. Make a note of the cancellation policies, and you can revise your reservation as needed. If you’re hoping for a CNA, you can increase your chances by waiting until closer to your travel dates to try to make reservations. This is a slightly dangerous option, especially in popular areas, because you might end up not being able to get a good place to stay on short notice.
Understanding CNAs is essential to be reimbursed the full amount for which you are authorized. Staying in non-government lodging without a CNA can result in reduced reimbursement, and no one wants that!
Do you have experience, tips or tricks to share on this topic? Please tell!
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If I wanted off base lodging could I go ahead and book a hotel with a good cancellation policy and then wait closer to moving day to check military lodging in hopes of getting a CNA? I could then cancel hotel reservations off base if military lodging is available. Would TLA check to see when I made original reservation and deny reimbursement even if military lodging is not available?